Privacy & enquiry information.
Clear information about the details submitted through the Thurston Hans website.
What information we receive
If you contact us by telephone, email or the online consultation form, we may receive your name, email address, phone number, service area, service interest, and the details you choose to include. The website uses a spam-protection check to assess whether a submission is legitimate.
How we use it
We use enquiry details to respond, assess the services requested, arrange follow-up, maintain appropriate business records, and help protect the website from misuse. Submitting an enquiry does not authorize access to your devices or confirm an appointment. We do not sell enquiry details or use a consultation request as consent to receive marketing messages.
Who helps process it
The website is hosted on Cloudflare and uses Cloudflare Turnstile for security. Form notifications are sent using Resend and received through our designated email account. These providers process limited information as part of delivering the website, checking submissions and delivering email.
Security and retention
We take reasonable steps to limit access to enquiries and retain records only as needed for responding, service administration, security, and applicable recordkeeping obligations. No online system can guarantee perfect security. Please do not send passwords, access codes, payment card numbers, medical details, or other sensitive information in an enquiry.
Your questions
To request a correction or ask about the information you submitted, contact [email protected] or call (501) 564-4267. We will review requests consistent with applicable obligations.